User Information and Privacy Policy

1. Privacy Policy

Battlestrike Mobile (“Game”) is provided by Rolpa Bilisim (“we”, “our”, “us”). We respect your privacy and are committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1.1 Information We Collect

• Account Information: username, player ID, and (if applicable) login credentials and email address you provide.
• Gameplay Information: progression, match history, statistics, achievements, rewards, virtual items/currency balances, Battle Pass/VIP Pass/voucher status.
• Device & Technical Information: device model, operating system version, device identifiers, IP address, network information.
• Log & Diagnostics: crash reports, error stack traces, and performance diagnostics to improve stability.
• Purchase Information: purchase records such as order identifiers and purchased items. Payments are processed by Google Play; we do not store full payment card details.

1.2 How We Use Information

• To provide and maintain online multiplayer functionality (matchmaking, real-time sessions).
• To operate core game features such as progression, inventory, and store items.
• To improve performance, prevent crashes, fix bugs, and enhance user experience.
• To prevent cheating, fraud, and abuse, and to enforce our Terms of Use.
• To provide customer support and respond to your requests.

1.3 Online Multiplayer

Because Battlestrike Mobile is an online multiplayer game, certain gameplay and connection data must be processed to create matches and run real-time sessions. This processing is necessary to deliver the Game’s core functionality.

1.4 Third-Party Services

We may use third-party services to operate the Game (e.g., Google Play Services, analytics, cloud hosting, and multiplayer server providers). These third parties may collect information according to their own privacy policies.

1.5 Data Retention

We keep information only as long as necessary to provide the Game and related services, to comply with legal obligations, resolve disputes, and enforce agreements.

1.6 Children’s Privacy

The Game is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us.

1.7 Security

We apply reasonable security measures to protect information, but no method of transmission or storage is 100% secure.

1.8 Changes

We may update this Privacy Policy from time to time. Updates become effective when published on this page.

2. Terms of Use

By downloading, accessing, or playing Battlestrike Mobile, you agree to these Terms of Use.

• Fair Play: You may not use cheats, bots, exploits, unauthorized third-party software, or any method that disrupts gameplay or other users.
• Account Responsibility: You are responsible for activity on your account and for keeping your credentials secure.
• Service Availability: Online features depend on server availability. We may update, change, suspend, or discontinue features to improve the Game.
• Content & Conduct: Do not upload or share content that is illegal, hateful, harassing, or infringes intellectual property rights.

Violation of these rules may result in temporary or permanent restrictions.

3. Cookie Policy

Our website (if used) may use cookies or similar technologies to operate and improve the service. You can manage cookie settings through your browser. The Game itself may use device storage for essential functions such as saving settings and providing online services.

4. Data Protection (KVKK/GDPR) Clarification Text

Depending on your location, data protection laws such as Turkey’s KVKK and the EU’s GDPR may apply. In general, we process data for the purposes described in this page, including providing the Game and its online services, ensuring security, and improving stability and performance.

4.1 Your Rights

Where applicable, you may have rights to access, correct, delete, or object to certain processing of your personal data. You may also request information about the categories of data we process and why we process it.

To exercise your rights, contact us at rolpabilisim@gmail.com.

5. Disclaimer

Battlestrike Mobile is provided “as is” and “as available”. While we strive for stability and availability, we do not guarantee uninterrupted operation, bug-free gameplay, or compatibility with every device or network environment.

6. Communication Policy

If you contact us for support, we may use the information you provide (such as your email address, device details, or relevant logs you send) only to respond to your request and improve the Game. We do not sell your personal information.

7. In-Game Store and Payment Terms

• In-app purchases (if available) are processed by Google Play and subject to Google’s terms.
• Virtual currency, items, Battle Pass, VIP Pass, and vouchers are digital content for use inside the Game only and have no real-world monetary value.
• Prices, items, and offers may change over time.
• Where required by law and platform rules, refunds are handled through the store provider (e.g., Google Play).

8. Data Deletion Policy

You may request deletion of your account and associated data by contacting:

rolpabilisim@gmail.com

To help us locate your account, please include your in-game username and Player ID (if available). We may need to retain certain records where required by law or for fraud prevention.

9. Contact

If you have questions about this page or your data, contact us at:

rolpabilisim@gmail.com

© 2026 Rolpa Bilisim. All rights reserved.