Digital products, delivery and refunds

Digital products, delivery and refunds

The game provider is Rolpa Bilişim Pazarlama Yönetim Sistemleri (Hamza EROL), Hasanefendi - Ramazan Paşa Mah. 1921 Sok. No:24/A, Efeler - Aydın, Türkiye. Tax office: Efeler / Aydın; tax number: 3670077554. Game and purchase support: rolpabilisim@gmail.com. Business contact: info@rolpa.com.tr, +90 (555) 608 59 45.

What you can buy

In supported Android versions, HC packs are purchased inside the game through Google Play. Current pack sizes are 10, 55, 120, 320 and 700 HC. The store shows the applicable price, currency and purchase details before confirmation. Website descriptions are not a fixed price quote. This website does not take payment for game products.

HC and SC are currencies used for in-game content. Available items, requirements and in-game prices are shown in the game. Purchases are linked to the game account used for the purchase.

VIP duration and benefits

VIP is bought with HC for a selected duration and does not renew automatically. Current plans are 1 day for 10 HC, 3 days for 25 HC, 7 days for 60 HC and 30 days for 240 HC. The game shows the current plan before you confirm. A purchase extends any remaining active VIP time.

VIP includes temporary access to the available VIP operators, camos and emotes. Current benefits also include 20% bonuses to eligible account XP, weapon XP and SC rewards, and a higher friend limit. Night vision requires active VIP and an eligible VIP operator. Access granted only through VIP ends when VIP expires. Items you own separately remain available. The game restores the relevant previous or available selections. Check the in-game description for the benefits offered by your installed version.

Delivery and purchase recovery

Products are digital and are delivered to your game account after the store payment and account purchase have been verified. A pending payment does not grant HC until approved. Verification or delivery can be delayed by connection or service issues.

If a confirmed purchase has not appeared, return to the game with the purchasing account and allow it to check the purchase again. If the issue continues, contact support with your player ID, product and Google Play order reference. Do not send a password, authentication token or card details.

Cancellations, refunds and balance corrections

Refund eligibility depends on the purchase, Google Play's policies, your region and applicable consumer rights. See Google Play's refund guidance or contact us for help with the game product. These terms do not exclude rights or remedies that cannot lawfully be excluded.

A store-confirmed cancellation or refund can reverse the corresponding HC grant. If that HC has already been spent, future HC credits first cover the reversed amount before increasing your available balance. Purchase verification and balance corrections prevent the same payment or refund from being applied twice.